Privacy Policy

1. Introduction

At Gymsuite, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management software and related services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Business information (gym name, address, contact details)
• Account credentials
• Payment information
• Employee information
• Member data you input into our system
• Communication preferences

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (features accessed, time spent)
• Location data (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our services
• To process payments and transactions
• To improve and personalize our services
• To communicate with you about service updates
• To provide customer support
• To comply with legal obligations
• To detect and prevent fraud

4. Data Protection and Security

We implement robust security measures to protect your information, including:

• End-to-end encryption for data transmission
• Regular security assessments and updates
• Strict access controls and authentication
• Data backup and disaster recovery procedures
• Employee training on data protection

5. Your Data Rights

Under various privacy laws (GDPR, CCPA, etc.), you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

7. International Data Transfers

We may transfer your data to servers located outside your country. We ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Privacy Shield certification (where applicable)
• Data processing agreements
• Compliance with local data protection laws

8. Third-Party Services

We may use third-party services for:

• Payment processing
• Analytics
• Customer support
• Email communication

These services have their own privacy policies, and we ensure they maintain similar data protection standards.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect or maintain information from persons under 13 years of age, and no part of our services is directed to persons under 13. If you learn that your child has provided us with personal information without your consent, you may alert us at hello@gymsuite.co. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child's account.

10. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential cookies: Required for basic functionality
• Analytical cookies: To analyze service usage
• Functional cookies: To remember your preferences
• Marketing cookies: To deliver personalized content

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

11. Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly at hello@gymsuite.co

Please note that we may still send you important administrative messages that are required for the operation of our services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this Privacy Policy
• Sending an email to users for significant changes

Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

13. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Data Protection Officer:

• Email: hello@gymsuite.co
• Address: [Your Company Address]
• Phone: [Your Contact Number]

We will respond to all requests, inquiries, or concerns within 30 days.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].